Access Options
| Channel | Use Case | Notes |
|---|---|---|
| Web Browser | Quick check of sizes and materials | Compatible with latest 2 versions of major mobile browsers |
| Home Screen Shortcut | Faster entry in 1 tap | Add via browser menu; no installation required |
| Tablet View | Detailed comparison reading | Recommended minimum width 768 px |
Security
Use a password with at least 10 characters, including letters and numbers. Avoid saving credentials on shared devices.
Enable two-step verification where available. Review account activity every 30 days to confirm recognised logins.
Common Issues
Login not accepted: Check for keyboard language changes. After 5 failed attempts, wait 15 minutes before retrying.
Page not updating: Clear browser cache in settings. This typically resolves layout issues within 2–3 minutes.
Notifications delayed: Ensure background data is enabled and battery saver mode is off.
Connection unstable: Switch between Wi-Fi and mobile data to test signal strength.
Floor Planter Notes on Mobile
When reviewing planter sizes on a phone, check height bands carefully: 45–60 cm, 60–85 cm and 85–110 cm. Product detail pages list weight ranges such as 6–9 kg for fibre composite models.
For accurate measurement, compare listed diameter with available floor space and allow at least 5 cm clearance around the base.
Ready in 3 Steps
FAQ
Is there a Soleno Tivar app?
A dedicated store application is not required. The mobile-optimised website provides the same catalogue access and account functions.
How do I use the Soleno Tivar app on iPhone?
Open the site in Safari, tap “Add to Home Screen,” and launch it like a regular icon.
Does the Soleno Tivar app work on Android?
Yes. Use Chrome or another supported browser and create a shortcut via the browser menu.
Can I compare planter materials on mobile?
Yes. Comparison tables adapt to vertical scrolling for screens above 320 px width.
What should I do if the page loads slowly?
Check network speed and refresh the page. Average load time on 4G is under 3 seconds.
Where can I read community feedback?
Visit the Rückmeldungen section for comments and shared notes.